Jordie is an energetic, creative, and result driven spirit, who strives to combine courage and common sense in the right balance. His motto is: “a good team is better than a good idea”. Jordie has 20+ years of experience in KLM Royal Dutch Airlines where he worked in various positions in relation to Innovation, Customer Experience, Change, Lean Six Sigma, Program and Project Management. He run the Aruba Happy Flow project, the first private-public biometric integration at an airport and did many biometric integrations at U.S. airports. He is a graduated Aeronautical Engineer and Master of Science in Business Administration and Management. Currently Jordie is working in the position of Customer Journey Manager for Seamless Travel & Biometrics. In addition Jordie is Care Team Director for emergency response and member of the IATA OneID advisory board.
Customer Journey Manager Seamless Travel & Biometrics at KLM
Master of Science (MSc), Business Administration and Management, General